Refund policy
Effective Date: 1/1/2025
Last Updated: September 30, 2026
Welcome to GOBBi! This Return & Refund Policy applies to purchases made through www.sipgobbi.com (the "Website"), owned and operated by Rosotix ("Company," "we," "us," or "our").
Please review our return and refund policy below.
1. Return & Refund Policy
Due to the consumable nature of our wellness beverages, we do not accept returns on opened or used products.
If your order arrives damaged or incorrect:
- Please contact us at hello@sipgobbi.com within 7 days of delivery.
- Include your order number, photos of the issue, and a brief description.
- We’ll gladly send a replacement or issue a refund, depending on the situation.
Refunds (if applicable):
- Refunds for eligible issues will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable.
2. Contact Information
For questions about returns or refunds, contact us at:
📧 Email: hello@sipgobbi.com
📍 Business Address: 793 S Tracy Blvd, Suite 191, Tracy, CA 95376